Application Management Service
Application Management Services
Application development and maintenance services are witnessing a dramatic change owing to the emergence of technologies and legacy systems, every business is striving to adapt changing demands of customers through development of systems of innovation and inculcating new processes and delivery models for an end to end integration. Majority of them are focused on enterprise applications, such as customer relationship management, enterprises resource planning, and human resource management services.
It is here Kochara Corp. will be an affordable partner for your organization by bringing commercial off-the-shelf solutions adaptable for large enterprises as well as small and medium businesses. Kochara Application Care will be responsible for maintaining client applications and technology infrastructure, including Enterprise Resource Planning (ERP) software, legacy systems, portals and middleware. We host and maintain the applications, deliver technical and end-user support and provide the necessary technology infrastructure.
Kochara Application Care Benefits
- Access to Skilled talents
- Enable Growth
- Effortless Scalability
- New Insights
Biggest concerns for any organization is to retain or hire talent. Here we will do a detailed analysis of your critical business applications and deploy the best specialists that suit your exact business needs as you will no longer have to spend the time searching for various hard-to-find IT skill sets, removing all the costs that come with the hiring, training, and talent retaining processes
As an AMS provider we proactively monitors and maintains your applications, they will handle day-to-day tasks like bug-fixes and patches, as well as anything that could disrupt business processes. This way your in-house IT team will focus on technology solutions that enable growing your business.
As your business grows, more employees will be added and as your managed services partner we can add capacity, purchase extra licenses on your behalf and will work with you to adjust your contract as required to suit your business needs.
We deploy best talents who will ensure your work is done as well as provide new point of view into your business operations based on the support metrics that are collected. Provide recommendations and improvements based on assessments in ways that you may not have considered before.
Our Offerings Include
AMS include development, implementation, integration, testing, maintenance and support (functional and technical), and help desk services. It also includes application monitoring as well as back-up and recovery of applications and interfaces.
Technology Support
Based on your application need right technical resource will work with you to identify your needs, concerns, and works closely with other team members to resolve issues on time based on defined SLA’s. They go under the hood and modify or extend the software to meet the needs that could not be realized before. This team maintains the health of the infrastructure. They make sure that the application is up and running on various environments such as production, testing, development, and training.
Functional Support
Our functional team assists you with how to use the application in the most effective way and recommends best practices for your business. Every now and then situations may arise where you require guidance and help. As and when your business demand frequent reconfigurations to handle new scenarios our consultants will be there for you.